Shipping & Return Policy

Shipping Policy

Last updated: January 16th, 2025

Thank you for shopping at LOL CAP LLC. We are committed to delivering your orders promptly and efficiently. Please review the following information regarding our shipping policy:

1. Shipping Tax: Users may be subject to paying shipping tax in addition to regular taxes.

2. Shipping Prices: Shipping prices vary depending on the product, its size, weight, where it's coming from, and destination.

3. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing time may vary during peak seasons or promotional periods.

4. Delivery Time: Delivery times vary depending on the original location of the product and the destination.

5. Lost or Damaged Shipments: In the rare event that your shipment is lost or damaged during transit, please contact us immediately at lolcap.llc@gmail.com with your order number and details of the issue. We will work with the shipping carrier to attempt to resolve the issue, yet some of the time, your order may be lost permanently.

6. Shipping Policy Updates: LOL CAP LLC reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our shipping policy, please contact us at lolcap.llc@gmail.com for assistance.

Thank you for choosing LOL CAP LLC for your shopping needs.

Return, Refund & Exchange Policy

Return, Refund, and Exchange Policy

Last updated: February 9th, 2025

Thank you for choosing LOL CAP LLC. We are committed to providing you with high-quality products and exceptional service. Please take a moment to review our return, refund, and exchange policy:

No refunds or returns ever. Exchanges may be available to you. Read the exceptions section below to learn more.

1. At LOL CAP LLC, all sales are final. We do not offer refunds or returns for any products purchased. Please ensure that you review your order carefully before completing your purchase.

2. Exceptions:

An exception may be applicable if you can provide at least 5 high quality images of the damage/deformity within 5 days of receiving your product to our customer service at lolcap.llc@gmail.com; or you can visit our Help Center to report the problem. At that point, we may be able to provide an exchange, where you will receive a reprint of the product you ordered (no changes such as colors or sizes) for completely free while keeping the damaged product. We are sorry to inform you, but we still don't offer returns or refunds ever (no exceptions ever).

3. Damaged or Defective Items

In the unlikely event that you receive a damaged or defective item, please contact our customer service team within 5 days of receiving your order (please also provide at least 5 high quality pictures.) We will work with you to resolve the issue promptly. Yet, as our policy states, no refunds or returns, but we will check if you are available to receive an exchange. And we will do the best we can to resolve the issue.

4. Contact Information:

If you have any questions or concerns about your order, please contact us at:

Email: lolcap.llc@gmail.com
Or go to our Help Center to contact us through our website.

We appreciate your understanding and thank you for your business.